Article i 'Tidsskrift for arbejdsliv' no. 1 2000, page 37-62.
English resume

Learning in organisations

Office work and modernisation in the state sector

Anders Siig Andersen, Signe Mette Jensen og Finn M. Sommer

The article builds on research on modernisation of the state sector and learning processes among office employees. A central idea of the research has been that analyses of learning require an insight into the technological, organisational, workrelated, cultural and psychological aspects of the restructuring processes. And vice versa, that restructuring processes cannot be adequately understood without an understanding of employee learning processes and the character of their motivation or resistance in relation to restructuring and learning, seen in a broader biographical perspective. The analyses demonstrate the absence of a homogeneous culture and learning environment in the organisation; among the employees there are great differences concerning values and perceptions of work. The symbolic interaction of the organisation points to a hardly visible layer of ambivalence, resistance and contradictions, which are not brought into the discourse on restructuring. It is also shown that the modernisation process creates winners and losers. This is related to the interplay between the biography of individuals and the work and learning environment of the organisation, as the organisation favours certain qualifications at the expense of others.

Tidsskrift for arbejdsliv

(Journal for Working Life)




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in Danish frontpage Nyt om arbejdsliv
editor Jørgen Burchardt