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Communicating across cultures at work

Maureen Guirdham

Palgrave Macmillan 2005. 376 s. ISBN 1403913498
Bogomtale fra forlaget.

Communicating Across Cultures at Work, 2nd edition examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds.

Contents Communicating and Diversity at Work
List of Tables and Figures
Preface
Acknowledgements
PART ONE: CULTURE AND COMMUNICATION AT WORK
Cultures and Subcultures
Culture and Communication
How Culture Affects Behaviour
PART TWO: INTERCULTURAL COMMUNICATION AT WORK
Barriers to Intercultural Communication
Communicating Interculturally
PART THREE: EXTENSIONS AND APPLICATIONS
Skills for Working Abroad
Culture and Work Activities
Appendix A: European Diversity Data
Appendix B: Culture and Mediated Work Communication
Appendix C: Scoring and Interpretation of Questionnaires
Glossary
Further Reading
Index
Author BiographiesMAUREEN GUIRDHAM is a former director of the MBA programme at City University and Head of the business school at Westminster University. In recent years, she has worked extensively in central Europe, central Asia and Southern Africa. She is author of 'Interactive Behaviour at Work' 3rd edition 2003.