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Modernising work in public services

Redefining roles and relationships in Britain's changing workplace

Pauline Dibben, Philip James, Ian Roper og Geoffrey Wood

Palgrave 2007, 228 s. ISBN 9781403998590
Bogomtale fra forlaget.

This volume analyses the 'modernisation' of work and employment in British public services, against the background of neo-liberal reforms that have redefined what is meant by the 'public sector'. In doing so, it critically engages with debates around the ideological, regulatory, economic and social drivers of change, and analyses their impact on the public service ethos, equality, payment systems and employment security. Since public services are increasingly offered by private operators, the volume also examines the changing roles and relationships that increasingly operate within fluid organisational boundaries, tackling the collective and organizational dynamics of recent changes, with particular attention being paid to the role of trade unions and partnership working at both the workforce and inter-organisational levels.
Contents
Introduction; P.Dibben & P.James
PART ONE: UNDERLYING DRIVERS OF THE REFORM OF PUBLIC SERVICES
From Hayek to New Labour: the changing ideology of public sector provision; N.Thompson
Supranational regulation: GATS and EU policy; J.Grahl
Changing social trends and dynamics; G.Wood
PART TWO: CONSEQUENCES OF THE EXTERNAL INFLUENCES ON PUBLIC SERVICE EMPLOYMENT
The Erosion of the Public Sphere: composition and size of public sector employment; P.Beaumont, J.Pate, M.Fischbacher &A.Verma
A declining public service ethos? C.Needham
Equality' in Britain's 'modernised' public services; S.Corby
Trade union organisation and participation; P.James & I.Cunningham
PART THREE: THE DYNAMIC NATURE OF EMPLOYMENT RELATIONSHIPS WITHIN PUBLIC SERVICES ORGANIZATIONS
'Partnership' and the blurring of organisational boundaries in public service delivery; I.Roper & D. Grimshaw
Trust, the Modernising of Work and the Sustainability of Collective Relations: Partnership in the British Local State; M.M.Lucio & M.Stuart
Pay and rewards in public services: fairness and equity; D.Marsden
Employment security and job insecurity: two sides of the same coin? P.Dibben
The comparative productivity of the private and public sector; S.Sandiv
The British experience in a comparative context; B.Hebdon & R.Hickey
Conclusion; G.Wood & I.Roper