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Communication and management at work

Thomas Klikauer

Palgrave 2007, 344 s., ISBN 9780230515437
Bogomtale fra forlaget.

Apart from our private lives we spend most of our time at work. More than doing anything else, we communicate in both spheres. It has been said, humans cannot communicate. As we all communicate, we do so in a variety of ways when at work. Since most of our work is still divided into those who manage and those who are managed , communication at work has taken on specific functions. This has become more important as work regimes have moved towards post-industrialism. To understand these communicative regimes at work, communication needs to be positioned inside the historic development of work and management. From history to the present, this has led to forms of distorted communication carrying connotations of an Orwellian and Kafkaesque nightmare. However, communication also opens up possibilities for communicative action. This can be a remedy for communicativce distortions. However, communicative action can also be the foundation directed towards positive social changes.
Contents
Introduction: Communication and the World of Work
The Origins of Communication and Management at Work
Critical Rationality and Present Working Society
Understanding Communication in Today's Working Society
Understanding Modern Relations at Work
The Management of Labour at Work
The Two Domains Defining the World of Work
Management and Instrumental Communication
Technical Domination and Engineering Ideology
Control and Communication at Work
Control and Communication Through Socialisation
Human Resource Management and the Control of Communication
Conclusion: Communication, Management and Work
Author Biographies
THOMAS KLIKAUER is a Senior Lecturer at the School of Management in the College of Law and Business, University of Western Sydney, Australia.