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The human dimension in TQM

learning, training and motivation

Su Mi Park Dahlgaard

Linköping, 2002, 342 s. ; (Linköping studies in management and economics. Dissertations 55) ISBN 91-7373-338-5
Bogomtale fra forlaget.

Se Bo Silfverbergs omtale i 'Arbetsliv' 16/9 2002