Tacit Knowledge in Organizations
SAGE Publications 1999, 260 sider, ISBN 0 7619 5336 1
`Philippe Baumard has observed that strategic success seems to lie more in top managers' ability to use tacit knowledge than in their gaining or updating explicit knowledge' - William H Starbuck, New York University.
`This important new book effectively illustrates how, in conditions of ambiguity, managers `over-manage', i.e. rely too much on explicit plans and interpretations. Here, Philippe Baumard develops an alternative analysis and with it a new approach to management' - Frank Blackler, Lancaster University.
This landmark book delves below the surface of organizations in order to understand the complex processes of top managers' decision making.