New books



  



Preventing and responding to violence at work

Duncan Chappell og Kimberly Ann Rogers

ILO 2003 150 s. ISBN 9221133745

A major, though still under-recognized problem, workplace violence is one of today’s most serious occupational hazards. This practical guide offers valuable information on how to systematically design and implement workplace prevention programs and policies.
The book approaches the issue from two fronts: it demonstrates how workplace violence can be prevented by examining how organizations and groups are handling the problem, and it presents a reliable and effective methodology for developing workplace violence prevention and response programmes.
The comprehensive guide gives employers, workers and others concerned with workplace violence useful direction on:
❍ assessing and describing risk
❍ designing and implementing preventive and reactive measures
❍ monitoring the effectiveness of prevention and reactive
❍ reviewing the risk management process