Preventing and responding to violence at work
Duncan Chappell og Kimberly Ann Rogers
ILO 2003 150 s. ISBN 9221133745
A major, though still under-recognized problem, workplace
violence is one of today’s most serious occupational hazards.
This practical guide offers valuable information on how to
systematically design and implement workplace prevention
programs and policies.
The book approaches the issue from two fronts: it demonstrates
how workplace violence can be prevented by examining how
organizations and groups are handling the problem, and it
presents a reliable and effective methodology for developing
workplace violence prevention and response programmes.
The comprehensive guide gives employers, workers and others
concerned with workplace violence useful direction on:
❍ assessing and describing risk
❍ designing and implementing preventive and reactive
❍ monitoring the effectiveness of prevention and reactive
❍ reviewing the risk management process