New books



  



Working in the service sector

A tale from different worlds

Gerhard Bosch og Steffen Lehndorff

Routledge 2005. 264 s. ISBN 0415283221
Bogomtale fra forlaget.

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

Author Biography:
Gerhard Bosch is Professor for sociology at the university Duisburg-Essen and Vice President of the Institute for Work and Technology. He is an expert on labour market policy, working time and employment policy.

Steffen Lehndorff is an economist and Director of the Working Time and Work Organisation Research Unit at the Institute of Work and Technology (Institut Arbeit und Technik, IAT), Gelsenkirchen / Germany. His major research interests include international comparative studies of employment and working-time structures and regulation and of working time, work organisation and industrial relations in services and manufacturing.

Contributors
Dominique Anxo is co-director of the Centre for European Labour Market Studies (CELMS) and professor at the Department of Economics and Statistics at the University of Växjö. His research interests fall broadly into the areas of labour economics and industrial relations, gender and time allocation studies and evaluation of employment policy.

Christophe Baret is Professor of Management sciences at the Institute of Business Administration, University Nancy 2, France. His major research interests include international comparative studies of human resources management practices in services.

Gerhard Bosch is Professor for sociology at the university Duisburg-Essen and Vice President of the Institute for Work and Technology. He is an expert on labour market policy, working time and employment policy.

Jon Erik Dølvik is sociologist and Research Director of Fafo, Institute for Labour and Social Research, Oslo, Norway. His major research interests include international comparative studies of employment relations and labour market governance.

Colette Fagan is a sociologist and Co-Director of the Europen Work and Employment Research Centre at the University of Manchester, UK. Her major research interests include international comparative studies of gender relations, employment, working-time and public policy.

Jean Gadrey is Emeritus Professor of economics at the University of Lille (France). His major research interests include international comparative studies of the so-called service economy and service society, including comparisons of productivity, employment and work, and the main "societal" characteristics in which economic variables are embedded.

Thomas Haipeter is an economist and Researcher at the Working Time and Work Organisation Research Unit at the Institute of Work and Technology (Institut Arbeit und Technik, IAT), Gelsenkirchen / Germany. His major research interests include industrial relations, organizational developments and qualification.

Florence Jany-Catrice is an economist, Ass. Professor and Researcher at the CLERSE-CNRS, Lille /France. Her major research interests include international comparative studies of levels of employment in service economies, including quality of work and gender issues.

Steffen Lehndorff is an economist and Director of the Working Time and Work Organisation Research Unit at the Institute of Work and Technology (Institut Arbeit und Technik, IAT), Gelsenkirchen / Germany. His major research interests include international comparative studies of employment and working-time structures and regulation and of working time, work organisation and industrial relations in services and manufacturing.